Service & Support
Havfiske Nederland always guarantee you the best possible service and will try to help you in the best possible manner. We have in-depth knowledge of all products in our assortment and are as a result, able help you rapidly with possible problems. Moreover we have very short lines with the manufacturers and suppliers as a result of which further information is rapidly available.

Satisfactions guarantee
Would you probably not be satisfied with a product, then you can send it back to us within seven days after purchase. We compensate for the complete product amount, subject to the product is complete, unused, unharmed and in the original packing is returned to us. Goods must be returned in original packing in a separate box, so that there no address labels etc. on original packing are placed. The costs which you make for the return shipment and the paying calculated at the order and shipping cost are for your own account. To be able to use satisfactions guarantee you must firstly make contact with us. We accept no consignments which are unstamped offered to us, as well as the impact and costs of it in general.

Guarantee proof
With your order from Havfiske Nederland you always receive an invoice. This invoice is also your guarantee proof and certificate of purchase. Keep the invoice well. The invoice is necessary to be able to claim our service and guarantee and is also required to use on the factory guarantee.

Guarantee
All our products are provided with factory guarantee. If you experience problems with your product, then please contact us. We help you gladly with possible problems.
If there is however a problem that by us cannot be solved, then we ensure that the product is replaced or repaired by the manufacturer if it is still under guarantee. This can confiscate some time and for that we asks your term. The products in our assortment have been selected with the largest possible care and by our have been exhaustively tested on quality and reliability. You are insured as a result, of a long and pleasant use of your purchases.